Last Updated: November 12, 2026
Guangzhou Gmoons Smart Houseware Co., Ltd. (“GMOONS”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect information when you visit www.gmoons.com or contact us regarding our products and services.
1. Information We Collect
When you submit an inquiry or communicate with us, we may collect:
- Your name, business email address and company name
- Your country or market
- Product requirements, estimated quantities and project details
- Reference photos, logos or specification files you voluntarily upload
- Contact details and messages shared through email, telephone or WhatsApp
Our website may also collect basic technical information, such as IP addresses, browser information and website activity, through server logs and technologies used to operate the site.
2. How We Use Your Information
We use the information collected to:
- Respond to product inquiries and quotation requests
- Recommend suitable drinkware, houseware and gift solutions
- Discuss specifications, customization, packaging and samples
- Coordinate orders, production, quality checks and shipping arrangements
- Maintain business communications and improve our services
- Protect our website and comply with applicable legal obligations
Where applicable, we process personal information to respond to requests made before entering into a business contract, pursue legitimate business interests, comply with legal obligations, or on the basis of consent.
3. Information Sharing
We do not sell your personal information.
Where necessary, we may share relevant information with authorized service providers, suppliers, logistics partners or other parties involved in responding to your inquiry or fulfilling your order.
We also use website hosting and email delivery services to operate our website and receive inquiries.
We limit shared information to what is reasonably necessary for the relevant purpose.
4. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure.
Inquiry information and uploaded files may be stored in our website systems, business email accounts and authorized business records.
We retain information for as long as reasonably necessary to manage inquiries, maintain business relationships, fulfill contractual obligations or meet applicable legal requirements.
5. International Data Transfers
GMOONS is based in China and works with international customers.
Your information may be accessed or processed in China or other countries where our service providers operate. Where applicable law requires safeguards for international transfers, we will take appropriate steps to meet those requirements.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to support essential website functions, security and performance.
Additional analytics or marketing technologies, if enabled, will be subject to applicable notice and consent requirements.
You can manage cookies through your browser settings and any consent controls provided on our website.
7. Third-Party Services
Our website may contain links to external services, including WhatsApp and social media platforms.
When you access these services, their own privacy policies and data processing practices apply.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, as well as other rights relating to its processing.
To submit a privacy-related request, please contact us through our Contact Us page.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business practices, website services or legal requirements.
The latest version will be published on this page with an updated revision date.
10. Contact Us
Guangzhou Gmoons Smart Houseware Co., Ltd.
Website: https://gmoons.com
Contact: https://gmoons.com/contact-us/